The fabrics that cover our products are guaranteed against sun exposure for 12-months from the delivery date, as long as it is kept under protective coverings or covers.

Our commitment to quality extends to our warranty, which covers defects in materials and manufacturing for 90-days from the date of delivery. The warranty covers in rips in seams and covers. Certain exclusions apply to our warranty, including misuse, unauthorized modifications, natural material discoloration, compression of EPS fill, or any other natural wear and tear. There are no fees to repair, replace, or return an item that is covered by our warranty.

If you encounter any issues covered by the warranty, simply reach out to our customer service at info@casasoloutdoor.com. Provide your order number and a brief description along with photos of the issue, and we'll guide you through the process. The 90-day warranty is only valid on products purchased directly from Casa Sol Outdoor Concep.

We accept returns within 7 days from the date of delivery. To be eligible, items must be unused, in the same condition as received.

Shine a light on the issue by contacting our customer service at info@casasoloutdoor.com. Please provide your order number and a brief description along with photos of the reason for the return.

Once your return is approved, we'll guide you through the process

We offer refunds up to 7 days to your original payment method or exchanges for a sunnier alternative. The shipping costs for the collection and delivery of the new product will be the responsibility of the customer, not Casa Sol Outdoor Concept and the amounts will be charged in advance of delivery

Personalized or final sale products, are not be eligible for return.